Privacy Policy

Last updated: March 2026

Brandity respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website at www.brandity.ca and use our services.

1. Information We Collect

We may collect the following information when you submit a form or use our services:

• Name
• Email address
• Phone number
• Instagram handle
• Business information provided in description fields
• Payment information processed through Stripe

We do not store your credit card details. All payments are securely processed through Stripe.

2. How We Use Your Information

We use your information to:

• Provide Instagram audits and analytics services
• Communicate with you regarding your request
• Deliver reports and recommendations
• Process payments
• Improve our website and services
• Send relevant service-related communication

We do not sell, rent, or trade your personal information.

3. Payment Processing

All payments are securely handled by Stripe. Stripe may collect and process payment information in accordance with their own privacy policy.

4. Data Storage and Security

Your data is stored securely through our website hosting provider and related service platforms. We take reasonable technical and organizational measures to protect your information against unauthorized access, disclosure, or misuse.

5. Third-Party Services

We may use trusted third-party services such as:

• Stripe for payment processing
• Email service providers for communication
• Analytics tools to improve website performance

These providers may have access to limited information only as necessary to perform their services.

6. Your Rights

If you are located in Canada, your information is protected under PIPEDA. You have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your data

To exercise these rights, contact us at:
info@brandity.ca

7. Cookies

Our website may use cookies and similar technologies to improve user experience and analyze website traffic.

You can disable cookies in your browser settings.

8. Data Retention

We retain personal information only as long as necessary to provide services and comply with legal obligations.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

10. Instagram Data Access and Usage

When a user connects their Instagram account to Brandity, the connection is completed through Meta authorization and the Instagram Graph API in accordance with Meta Platform Terms and Developer Policies. Brandity may access permitted information such as public profile details, posts, captions, hashtags, engagement metrics, and other analytics provided by Instagram. This data is used solely to generate marketing insights, performance analysis, and competitor comparisons for the connected account. Brandity does not collect Instagram passwords and does not sell or share user data with third parties.

11. User Data Deletion

Users may request deletion of their data collected by Brandity at any time. To request deletion, users can contact us at brandiy.ca@gmail.com with the subject line Data Deletion Request. Once the request is received, Brandity will delete all data associated with the connected account from our systems within a reasonable timeframe, unless retention is required for legal or financial compliance.

12. Contact Information

If you have any questions about this Privacy Policy, you may contact us at:

Brandity
Email: info@brandity.ca
Website: www.brandity.ca